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Author: Paul Hanlon

2026-01-22

Posted on January 22, 2026January 22, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Channel99 Introduces Paid Search Optimization for B2B Marketers ServiceNow Partners with OpenAI on Voice AI The Harris Poll Launches?QuestRQ for Reputation Intelligence In a World of Autonomous Agents, How Do Brands Stay Sticky? The…

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2026-01-21

Posted on January 21, 2026January 21, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Top Loyalty Brands Shift as Customer Expectations Soar 32 Percent Omilia and Atento Partner on Conversational AI Automation Anywhere Partners with OpenAI In a World of Autonomous Agents, How Do Brands Stay Sticky? The…

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2026-01-20

Posted on January 20, 2026January 20, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Speech Analytics Market Poised for Strong Expansion Through 2032 Customer Journey Mapping Software to Reach $3.5 Billion by 2033 Calabrio Launches Omni Agent Intelligence The Channels Marketers Forgot Are Solving Measurement AI in the…

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2026-01-19

Posted on January 19, 2026January 19, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Speech Analytics Market Poised for Strong Expansion Through 2032 Customer Journey Mapping Software to Reach $3.5 Billion by 2033 Calabrio Launches Omni Agent Intelligence The Channels Marketers Forgot Are Solving Measurement AI in the…

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2026-01-18

Posted on January 18, 2026January 18, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Speech Analytics Market Poised for Strong Expansion Through 2032 Customer Journey Mapping Software to Reach $3.5 Billion by 2033 Calabrio Launches Omni Agent Intelligence The Channels Marketers Forgot Are Solving Measurement AI in the…

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2026-01-17

Posted on January 17, 2026January 17, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Speech Analytics Market Poised for Strong Expansion Through 2032 Customer Journey Mapping Software to Reach $3.5 Billion by 2033 Calabrio Launches Omni Agent Intelligence The Channels Marketers Forgot Are Solving Measurement AI in the…

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2026-01-16

Posted on January 16, 2026January 16, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Calabrio Launches Omni Agent Intelligence Ketch Launches Opt-Out Sync Emplifi Partners with Reddit AI in the Contact Center: Transforming Value Creation Want to Stay Visible in the Agentic Shopping Era? Make Your Brand Useful…

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2026-01-15

Posted on January 15, 2026January 15, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Vonage Launches Conversations for Agentforce Marketing SymphonyAI Launches Next-Generation CINDE Merchandising Agents Amperity Introduces Audience Monetization AI in the Contact Center: Transforming Value Creation Want to Stay Visible in the Agentic Shopping Era? Make…

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2026-01-14

Posted on January 14, 2026January 14, 2026 by Paul Hanlon

AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Bloomreach Announces Loomi Connect Five9 Expands Google Cloud Partnership ConvoGPT Unveils ConvoGPT OS AI in the Contact Center: Transforming Value Creation Want to Stay Visible in the Agentic Shopping Era? Make Your Brand…

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2026-01-13

Posted on January 13, 2026January 13, 2026 by Paul Hanlon

AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Cordial Introduces Email Produiction Agent and Data Intelligence Agent CallTrackingMetrics Rebrands to CTM Algolia Partners with Microsoft to Drive Real-Time Product Data Want to Stay Visible in the Agentic Shopping Era? Make Your…

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