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Author: Paul Hanlon

2026-01-29

Posted on January 29, 2026January 29, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure ContinuumGlobal Unveils Omnichannel Assistant for Marketers Klaviyo Launches Klaviyo App in ChatGPT Retell AI Adds Features to Its Call Center Platform Why Bridging AI-to-Human Support Will Define CX in 2026 Did Holiday Traffic Unwrap…

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2026-01-28

Posted on January 28, 2026January 28, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Mitto Introduces Number Insight for HubSpot? TELUS and RingCentral Expand Business Connect with AI CommBox Introduces Era AI Voice Did Holiday Traffic Unwrap your Experience Debt? In a World of Autonomous Agents, How Do…

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2026-01-27

Posted on January 27, 2026January 27, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Teneo.ai Launches Agentic AI for Major Household Appliance Brands Yottaa Launches MCP Server for E-Commerce Performance Intelligence PAR Technology to Acquire Bridg Did Holiday Traffic Unwrap your Experience Debt? In a World of Autonomous…

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2026-01-26

Posted on January 26, 2026January 26, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure 8×8 Expands Secure Pay Globally Bombora Partners with Proximic By Comscore Dialpad Partners with TD Synnex Did Holiday Traffic Unwrap your Experience Debt? In a World of Autonomous Agents, How Do Brands Stay Sticky?…

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2026-01-25

Posted on January 25, 2026January 25, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure 8×8 Expands Secure Pay Globally Bombora Partners with Proximic By Comscore Dialpad Partners with TD Synnex Did Holiday Traffic Unwrap your Experience Debt? In a World of Autonomous Agents, How Do Brands Stay Sticky?…

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2026-01-24

Posted on January 24, 2026January 24, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure 8×8 Expands Secure Pay Globally Bombora Partners with Proximic By Comscore Dialpad Partners with TD Synnex Did Holiday Traffic Unwrap your Experience Debt? In a World of Autonomous Agents, How Do Brands Stay Sticky?…

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2026-01-23

Posted on January 23, 2026January 23, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Kasada Launches AI Agent Trust to Secure Agentic Commerce DDC Group Unveils Evora Agentic AI Platform Yelp to Acquire Hatch for $300 Million Did Holiday Traffic Unwrap your Experience Debt? In a World of…

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2026-01-22

Posted on January 22, 2026January 22, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Channel99 Introduces Paid Search Optimization for B2B Marketers ServiceNow Partners with OpenAI on Voice AI The Harris Poll Launches?QuestRQ for Reputation Intelligence In a World of Autonomous Agents, How Do Brands Stay Sticky? The…

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2026-01-21

Posted on January 21, 2026January 21, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Top Loyalty Brands Shift as Customer Expectations Soar 32 Percent Omilia and Atento Partner on Conversational AI Automation Anywhere Partners with OpenAI In a World of Autonomous Agents, How Do Brands Stay Sticky? The…

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2026-01-20

Posted on January 20, 2026January 20, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Speech Analytics Market Poised for Strong Expansion Through 2032 Customer Journey Mapping Software to Reach $3.5 Billion by 2033 Calabrio Launches Omni Agent Intelligence The Channels Marketers Forgot Are Solving Measurement AI in the…

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