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Month: January 2026

2026-01-11

Posted on January 11, 2026January 11, 2026 by Paul Hanlon

Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Trusted Knowledge Is Key to AI Success, eGain CEO Asserts at Solve 25 UserTesting Acquires User Interviews Syspro Partners with SugarCRM Bloomreach Moves Its Marketing and Search to AWS Marketplace Want to Stay Visible in the Agentic Shopping Era? Make Your…

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2026-01-10

Posted on January 10, 2026January 10, 2026 by Paul Hanlon

Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Trusted Knowledge Is Key to AI Success, eGain CEO Asserts at Solve 25 UserTesting Acquires User Interviews Syspro Partners with SugarCRM Bloomreach Moves Its Marketing and Search to AWS Marketplace Want to Stay Visible in the Agentic Shopping Era? Make Your…

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2026-01-09

Posted on January 9, 2026January 9, 2026 by Paul Hanlon

AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO UserTesting Acquires User Interviews Syspro Partners with SugarCRM Bloomreach Moves Its Marketing and Search to AWS Marketplace Beyond Attribution: Why Retailers Need Causal Measurement to Improve Customer Experience and Revenue in 2026 What…

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2026-01-08

Posted on January 8, 2026January 8, 2026 by Paul Hanlon

Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Trusted Knowledge Is Key to AI Success, eGain CEO Asserts at Solve 25 UserTesting Acquires User Interviews Syspro Partners with SugarCRM Bloomreach Moves Its Marketing and Search to AWS Marketplace Beyond Attribution: Why Retailers Need Causal Measurement to Improve Customer Experience…

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