Skip to content

bpoPULSE

The Pulse For Contact Center Professionals

Menu
  • About
Menu

Month: January 2026

2026-01-16

Posted on January 16, 2026January 16, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Calabrio Launches Omni Agent Intelligence Ketch Launches Opt-Out Sync Emplifi Partners with Reddit AI in the Contact Center: Transforming Value Creation Want to Stay Visible in the Agentic Shopping Era? Make Your Brand Useful…

Read more

2026-01-15

Posted on January 15, 2026January 15, 2026 by Paul Hanlon

Marketers Plan Bigger Budgets in 2026 AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure Vonage Launches Conversations for Agentforce Marketing SymphonyAI Launches Next-Generation CINDE Merchandising Agents Amperity Introduces Audience Monetization AI in the Contact Center: Transforming Value Creation Want to Stay Visible in the Agentic Shopping Era? Make…

Read more

2026-01-14

Posted on January 14, 2026January 14, 2026 by Paul Hanlon

AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Bloomreach Announces Loomi Connect Five9 Expands Google Cloud Partnership ConvoGPT Unveils ConvoGPT OS AI in the Contact Center: Transforming Value Creation Want to Stay Visible in the Agentic Shopping Era? Make Your Brand…

Read more

2026-01-13

Posted on January 13, 2026January 13, 2026 by Paul Hanlon

AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Cordial Introduces Email Produiction Agent and Data Intelligence Agent CallTrackingMetrics Rebrands to CTM Algolia Partners with Microsoft to Drive Real-Time Product Data Want to Stay Visible in the Agentic Shopping Era? Make Your…

Read more

2026-01-12

Posted on January 12, 2026January 12, 2026 by Paul Hanlon

Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Trusted Knowledge Is Key to AI Success, eGain CEO Asserts at Solve 25 UserTesting Acquires User Interviews Syspro Partners with SugarCRM Bloomreach Moves Its Marketing and Search to AWS Marketplace Want to Stay Visible in the Agentic Shopping Era? Make Your…

Read more

2026-01-11

Posted on January 11, 2026January 11, 2026 by Paul Hanlon

Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Trusted Knowledge Is Key to AI Success, eGain CEO Asserts at Solve 25 UserTesting Acquires User Interviews Syspro Partners with SugarCRM Bloomreach Moves Its Marketing and Search to AWS Marketplace Want to Stay Visible in the Agentic Shopping Era? Make Your…

Read more

2026-01-10

Posted on January 10, 2026January 10, 2026 by Paul Hanlon

Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Trusted Knowledge Is Key to AI Success, eGain CEO Asserts at Solve 25 UserTesting Acquires User Interviews Syspro Partners with SugarCRM Bloomreach Moves Its Marketing and Search to AWS Marketplace Want to Stay Visible in the Agentic Shopping Era? Make Your…

Read more

2026-01-09

Posted on January 9, 2026January 9, 2026 by Paul Hanlon

AI Agents Poised to Reshape Sales, Gartner Says Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO UserTesting Acquires User Interviews Syspro Partners with SugarCRM Bloomreach Moves Its Marketing and Search to AWS Marketplace Beyond Attribution: Why Retailers Need Causal Measurement to Improve Customer Experience and Revenue in 2026 What…

Read more

2026-01-08

Posted on January 8, 2026January 8, 2026 by Paul Hanlon

Cloud5 Sees Unprecedented Contact Center Employee Tenure A Q&A with Ashu Roy, eGain's CEO Trusted Knowledge Is Key to AI Success, eGain CEO Asserts at Solve 25 UserTesting Acquires User Interviews Syspro Partners with SugarCRM Bloomreach Moves Its Marketing and Search to AWS Marketplace Beyond Attribution: Why Retailers Need Causal Measurement to Improve Customer Experience…

Read more

Recent Posts

  • 2026-01-16
  • 2026-01-15
  • 2026-01-14
  • 2026-01-13
  • 2026-01-12

Recent Comments

No comments to show.

Archives

  • January 2026

Categories

  • Site News
© 2026 bpoPULSE | Powered by Superbs Personal Blog theme