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2026-01-14

Posted on January 14, 2026January 14, 2026 by Paul Hanlon
  • AI Agents Poised to Reshape Sales, Gartner Says
  • Cloud5 Sees Unprecedented Contact Center Employee Tenure
  • A Q&A with Ashu Roy, eGain's CEO
  • Bloomreach Announces Loomi Connect
  • Five9 Expands Google Cloud Partnership
  • ConvoGPT Unveils ConvoGPT OS
  • AI in the Contact Center: Transforming Value Creation
  • Want to Stay Visible in the Agentic Shopping Era? Make Your Brand Useful
  • Beyond Attribution: Why Retailers Need Causal Measurement to Improve Customer Experience and Revenue in 2026
  • Marketers Plan Bigger Budgets in 2026
  • Steve Miranda of Oracle: De-Siloing Workflow and Data Is Front and Center in the Agentic Era
  • Vonage Launches Conversations for Agentforce Marketing
  • SymphonyAI Launches Next-Generation CINDE Merchandising Agents
  • The Channels Marketers Forgot Are Solving Measurement
  • Amperity Introduces Audience Monetization
Last Updated: 2026-01-14 23:51:25

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