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2026-01-10

Posted on January 10, 2026January 10, 2026 by Paul Hanlon
  • Cloud5 Sees Unprecedented Contact Center Employee Tenure
  • A Q&A with Ashu Roy, eGain's CEO
  • Trusted Knowledge Is Key to AI Success, eGain CEO Asserts at Solve 25
  • UserTesting Acquires User Interviews
  • Syspro Partners with SugarCRM
  • Bloomreach Moves Its Marketing and Search to AWS Marketplace
  • Want to Stay Visible in the Agentic Shopping Era? Make Your Brand Useful
  • Beyond Attribution: Why Retailers Need Causal Measurement to Improve Customer Experience and Revenue in 2026
  • What the Best-Performing CX Teams Did Differently in 2025
  • AI Agents Poised to Reshape Sales, Gartner Says
  • Steve Miranda of Oracle: De-Siloing Workflow and Data Is Front and Center in the Agentic Era
  • What Is CRM in 2026: Will a Bursting AI Bubble Change the Game?
Last Updated: 2026-01-10 23:58:08

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